All projects are completed and delivered in under two weeks from the time of your initial consultation. Exceptionally large or more complex designs may take slightly longer, but we always communicate timelines clearly upfront. Our subscription packages offer even faster turnaround times - just ask us what package would be a good fit for your company!

Absolutely! We have developed a detailed design process that is intended to capture your vision as best as we can the first time around, but revisions are commonplace and welcome. Our intent is to leave you with a plan that you will love for years to come, so don’t be afraid to ask to see what the design would look like with changes! Other organizations typically charge for revisions at a point in the process, but we do not feel this is appropriate and stand behind our work with a satisfaction guarantee that includes UNLIMITED REVISIONS.1

1 – To qualify for unlimited revisions customers must be on the ‘Forest’ tier subscription package and all action items requested by SCAPES must be fulfilled.

Design images and any additional documents are shared via a Google Drive folder. This helps expedite the delivery process and ensures you retain access to the design documents for the foreseeable future. Hard copies of the designs may be available upon request – just let us know how we can help and we will do our best to accommodate!

Yes! Landscape lighting is a powerful tool to add increased aesthetic, function, and safety to outdoor living spaces and our design programs have the capability to show lighting incorporated into a design. Most of our design packages have the option to include lighting as a project add-on. Feel free to reach out if you would like to see what designs with lighting look like or questions on how to add it to your project.

The software programs we use to create your design are industry-specific and industry leading. There are a lot of software programs on the market, and they are not all equal or specific to the landscape industry. The programs we implement were selected for their quality of graphics, accuracy of material and measurements, and efficiency of use (to help keep costs down for you). With that being said, we attempt to clearly communicate during the design presentation that the images are “visual representations” of the proposed landscape investment, and some variation in appearance may occur from what you see in the images.

One of the advantages of using landscape specific design software is the feature of being able to size plants. Shrubs and perennials, which are relatively “quick” growers, are shown in the design at their full, mature size. For trees, we typically illustrate their size in the ten-to-fifteen-year range as they may take fifty or more years to fully mature – an unrealistic timeframe to show for most landscape designs. This provides an accurate representation of what you can expect your landscape to look like in the years to come. In addition to this, our designers are highly skilled in plant selection. Wrong plant in the wrong place is one of the most commons mistakes in landscape design and leads to unnecessary levels of maintenance. To combat this, we strategically select plants that will work well with each other at their mature size.

We design projects nationwide and tailor every plan to your specific climate, region, and USDA plant hardiness zone. Our team accounts for local growing conditions, seasonality, and long-term plant performance—so your designs aren’t just visually strong, they’re actually buildable and sustainable in your market.

To ensure success, we also partner with both local and national plant vendors, allowing us to align designs with plant availability, regional preferences, and reliable sourcing. The result is a landscape design you can confidently install—without substitutions, delays, or surprises.